I recently visited a medical collection agency that installed Wincollect Software. The collector I was watching got a nice settlement for $5,000. She was telling me that she was getting close to getting a bonus that would be paid if she reached 125% of quota. Once she was finished with posting the promise to pay, [...]

They say it’s a numbers game. Make lots of calls, develop rapport quickly with your debtor, learn the reason why payment has not been made, then find a way to get agreement to pay. Sounds like a formula that can be taught. Collector performance requires an individual that is motivated and can handle rejection. Much [...]

Most collectors have their own personal desktop or laptop and are accustomed to using the Microsoft Windows operating system. The latest .net Collections Software front end provides the collector the ability to manipulate their collector screen making their desktop custom to their needs. Monthly collector statistics are provided real time so they can see how [...]

*Lower Total Cost of *Ownership *No Installation Required *No Daily IT Maintenance *Data Backup performed daily without your IT *System is available 24/7 *Increased Productivity of Collections Staff *No Need to Hire Specialized Systems Administrators *No Software to Install *Easy to import and export data files *Data access is fast and secure Wincollect Software users [...]

Some collection agencies have employed virtual agents with success. Some start with a few select agents, others have a balanced approach with a number inside and some virtual. Ohers have totally gone the virtual route. The fear of having remote agents comes from the sense of losing control. Some people need constant and visible supervision, [...]

SEO is an acronym for “search engine optimization”. It will help prospective customers find your web site when they are searching for a collection agency. You may have spent a good deal of money designing your web site just a few years ago, but it may not be designed well by Google’s standards. Google ranks [...]

Recent business periodicals list a collection agency business as a hot startup. The debt buying segment of the Collection Industry has seen incredible growth over the past decade. The traditional collection agency business collecting on a contingency basis continues to perform, but the margins have been stretched in recent years. The four largest publicly traded [...]

Wincollect Software began offering Bad Debt Collection Software as a service about five years. The first ten years in the Collection Software business, we provided software strictly as a premised based solution. Over the past several years, many companies have approached us about starting a new collection agency. Some have been very successful and others [...]

Americans charged more than a Trillion dollars on Debit Cards last year. The volume of Debit Card transactions is now greater than Credit Card transactions and that trend continues to expand. Last year the Durbin Amendment was passed which limits the fees that can be charged for Debit Card transactions. Senator Dick Durbin authored the [...]