Services

Collect Tech Solutions provides Collection Call Center services in addition to WinCollect Software that are cost effective and essential including:

Telecom Services:

  • Low Fixed Monthly & Per Minute Charges
  • Newest Technology Provides Quick Setup for Dialers
  • 4-decimal Billing with 6 Second Increments

Interaction & Automation Services:

  • Predictive Dialing Systems
    • Premise or Hosted
    • Dial-on-Demand
    • Automatic Message Blasting
    • Text-to-Speech
    • Inbound/Outbound/Blended
  • Interactive Voice Response (IVR) Systems
    • Take Payments Unattended
    • Write Sophisticated Branching Routines
    • Interacts with Dialer & Collections Systems

Mail Services:

  • Latest Address Processing & Updates via USPS
  • Automatic Return Mail Processing with Wincollect
  • Fast-Forward of Mail to Newfound Addresses

Wincollect Hosting Services:

  • Full Wincollect Enterprise Suite to run your Collections Operation
  • No Need to Purchase a Server
  • No Need to Purchase Collections Software
  • No Need to Purchase SQL Server
  • Data Management and Backup Provided
  • Affordable Monthly Fee of $150/mo Per User
  • Accessible to any Microsoft Windows PC via Remote Desktop

WebCollect Hosting Services:

  • Maintain Your Network Security by Allowing us to Provide Wincollect Data Access to Your Clients
  • Clients can View Data for all of Their Accounts
  • Use Replication or DTS to Write Client Transactions Back to Your Database
  • Accessed Easily with Only a Web Browser

Bill-Pay Services:

  • Integrated Credit Card and ACH Processing
  • 24/7 IVR Facility
  • Debtors Can View and Pay Their Bill Online
  • Transactions Posted Back to Collections System in Batch or Real-Time